Privacy Policy
This privacy policy outlines how Glorion collects, uses, stores, and protects your personal information when you access and play our online slot game. We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Irish data protection legislation. By using Glorion, you acknowledge that you have read and understood this policy and consent to the collection and processing of your information as described herein.
Information We Collect
When you register and play Glorion, we collect various types of information to provide you with a secure and personalised gaming experience. The personal data we gather includes your name, email address, date of birth, postal address, telephone number, and payment details. We also collect technical information such as your IP address, browser type, device identifiers, operating system, and gameplay data including betting patterns, game preferences, session duration, and transaction history. Additionally, we may collect verification documents such as proof of identity and proof of address to comply with regulatory requirements and prevent fraud. Cookies and similar tracking technologies are employed to enhance your user experience, analyse site traffic, and deliver targeted content. All information collected serves specific purposes related to account management, payment processing, responsible gambling measures, and compliance with legal obligations under Irish and European Union law.
How We Use Your Information
The information collected through Glorion is used for multiple legitimate purposes that ensure the proper functioning of our services and compliance with regulatory standards. We process your personal data to create and manage your player account, verify your identity and age to prevent underage gambling, process deposits and withdrawals securely, and provide customer support when you encounter issues or have enquiries. Your gameplay data helps us detect unusual betting patterns, identify potential problem gambling behaviour, and implement responsible gambling tools such as deposit limits and self-exclusion options. We also use your information to comply with anti-money laundering regulations, prevent fraud and abuse, maintain game integrity, and fulfil our legal obligations to regulatory authorities. Marketing communications may be sent to you based on your preferences, but you retain the right to opt out of promotional materials at any time. We employ your data to improve our services, develop new features, conduct research and analytics, and ensure that Glorion remains secure and operates efficiently. Your information is never sold to third parties for their independent marketing purposes.
Data Sharing and Third Parties
Glorion may share your personal information with carefully selected third parties who assist us in operating our platform and delivering our services. These third parties include payment processors who handle financial transactions, identity verification providers who confirm your age and identity, cloud storage providers who host our data infrastructure, customer service platforms that manage support enquiries, and analytics providers who help us understand user behaviour and improve our services. We also share information with regulatory bodies and law enforcement agencies when required by law or to comply with legal processes, court orders, or governmental requests. In the event of a business transfer, merger, or acquisition, your personal data may be transferred to the new entity, and you will be notified of any such changes. All third-party service providers are contractually bound to protect your information and are only permitted to use it for the specific purposes we have outlined. We ensure that appropriate safeguards are in place when data is transferred outside the European Economic Area, including the use of standard contractual clauses approved by the European Commission. Glorion does not share your personal information with unauthorised parties or for purposes unrelated to the provision of our gaming services and compliance with casino privacy policy standards.
Data Retention and Security
We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy and to comply with our legal and regulatory obligations. The specific retention periods vary depending on the type of data and the purpose for which it was collected, as detailed in the table below.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account information | Duration of account plus 7 years | Regulatory compliance and dispute resolution |
| Transaction records | 7 years from transaction date | Financial reporting and anti-money laundering requirements |
| Gameplay data | Duration of account plus 5 years | Game integrity and responsible gambling monitoring |
| Marketing preferences | Until consent is withdrawn | Communication management |
| Identity verification documents | 7 years from account closure | Compliance with Know Your Customer regulations |
| Customer support records | 5 years from last contact | Service improvement and dispute resolution |
Glorion employs robust security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest using industry-standard protocols, secure socket layer technology for all payment transactions, regular security assessments and penetration testing, access controls that limit employee access to personal data based on job requirements, and continuous monitoring for suspicious activity and potential security breaches. We maintain backup systems to prevent data loss and ensure business continuity. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours as required by GDPR.
Your Privacy Rights
Under the GDPR and Irish data protection law, you have several rights regarding your personal information when using Glorion. You have the right to access the personal data we hold about you and receive a copy of this information in a commonly used electronic format. You may request that we correct any inaccurate or incomplete personal data we have collected. In certain circumstances, you have the right to request the erasure of your personal data, although this may not be possible if we are required to retain it for legal or regulatory purposes. You can object to the processing of your personal data for direct marketing purposes at any time, and we will cease such processing immediately. You have the right to restrict the processing of your data in specific situations, such as when you contest the accuracy of the information or object to processing. Where we process your data based on consent, you may withdraw that consent at any time, though this will not affect the lawfulness of processing carried out before withdrawal. You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit this data to another controller. To exercise any of these rights, you may contact our data protection officer using the contact details provided on our website. You also have the right to lodge a complaint with the Data Protection Commission in Ireland if you believe we have not handled your personal data appropriately. We will respond to all requests within one month, though this period may be extended by two additional months for complex requests. Glorion policy ensures that all privacy rights are respected and that you maintain control over your personal information throughout your relationship with our platform.